Postage and Delivery
1. AUSTRALIA - From FREE POST up to $12.00 MAXIMUM
--All Promotions receive FREE POST
--Orders over $99.00 are FREE POST
--Small items we can fit in an envelope are $5.95 no receipted delivery
--Items that need boxing are $12.00 including receipted delivery
2. NEW ZEALAND, SINGAPORE, MALAYSIA - $30.00 or FREE Post over $300.00
Delivery is 3 to 5 days. You must sign for the parcel and UPS will not accept PO Boxes. UPS will send you a tracking email with all your parcel details when they collect it from our office.
3. ASIA, USA, CANADA, UK, IRELAND- $50.00 UPS Courier Post or FREE Post over $300.00
Delivery is 5 to 7 days. You must sign for the parcel and UPS will not accept PO Boxes. UPS will send you a tracking email with all your parcel details when they collect it from our office.
4. REST OF WORLD - $80.00 UPS Courier Post
Delivery is 5 to 7 days. You must sign for the parcel and UPS will not accept PO Boxes. UPS will send you a tracking email with all your parcel details when they collect it from our office.
Packaging of Order
You have complete confidentiality when you order from Australian Breath Clinic.
All parcels delivered are in a plain brown box, with no marks that would indicate the contents of the parcel. There is an address sticker with your name and address and our PO box address for any return items. If the parcel is being sent overseas then there is also a customs sticker attached that will state that the goods inside the box are dental goods for personal use. The customs sticker is a requirement of all overseas exports.
Payments Accepted
1. Credit Card. We accept all Australian credit cards (Mastercard, Visa, American Express and Diners). Please make sure that the card you use is not a debit card as these types of card cannot be processed without a PIN number.
2. Direct Deposit. You can deposit directly in to our bank account. Transfer takes about 24 hours and we can send your order immediately on receiving payment. Our bank details are below. Please email us once you have done this option, so we can watch out for your order.
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On checkout select "Direct Debit".
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Transfer the final sum to our Bank. Quote the order number as the reference.
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Our Bank details are:
Bank: National Bank of Australia
Account Name: Breezecare Pty Ltd
Address: 292 Pitt St Branch Sydney NSW
BSB: 082-080 Account: 560216491
3. Australia Post Money Order. You can also pay by Australia Post Money Order.
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Place an order
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Complete the order and note your Order Number.
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Send an Australia Post Money order made to "BREEZECARE" with the order form
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Send to: Breezecare Pty Ltd, PO Box 29, Rose Bay, Sydney, 2029
4. Pay with Paypal. Follow the instructions on the Confirmation page you will receive at the completion of your order.
5. Western Union Electronic Payment. We also accept Electronic Payments made through Western Union. Follow the steps below to use this option
Returns and Refund Policy
We want you to be a satisified customer, and therefore we try to inform you at all times of of the best products that we feel suit your condition. If we have made an error in your order or the product is not as stated on our website then you can contact us for an return authorisation. Please email our head office at dentist@breezecare.com in the first instance.When we issue the return authority you must return the goods to us in a resaleable condition and with the original packaging. Returns must be sent by Express Courier. Our office is located at:
BreezeCare Pty Ltd
PO Box 29 Rose Bay
Sydney, Australia, 2029
Credit Card Safeguards
Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology. Please ensure that when you place your order, you see an unbroken key or small closed lock in the lower left hand corner of your browser when you enter your credit card information.
Privacy Statement
We value our customers and respect their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about your ongoing treatment with our products. From time to time we use this information to notify you of important changes to our policies, websites and products. We may also use this information to notify you of any promotions that may be current. We recognize that the information we gather must be used responsibly. We do not sell or rent the information you provide to us to third parties If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.
